Domestic & International
All Orders are shipped out 3 - 5 Days after order is placed and shipping times vary on time of year (holidays) & country.
All international orders can be as short as 4 days and sometimes up to 15 days depending on many factors ( weather, holidays, customs, etc.)
All domestic orders come with tracking and international orders vary depending upon country and shipping service.
Exchange/No Return Policy:
Here at The Greenstone Co., we understand that sometimes the stretch just isn't enough OR maybe it's a little too much! So while we don't offer refunds, we do offer a 1 time exchange on any item that is unworn, in the same condition that you received it, and in its original packaging. This applies to any item postmarked within 14 days of receipt by you.
It's important to note that shipping costs are not covered by The Greenstone Co. when sent back, but we will send your exchanged item back to you at no extra charge as long as it is within the 3-5 business day shipping costs. Any special orders, overnight, next day, etc; will need to be arranged by you as we cannot accommodate those extra fees incurred
with special shipping.
So make sure you keep up with your packing slip, and send it back to us marking the item you are wanting to exchange and jot down the size you want to exchange it for. You will also find the address needed to send product back to on this same form. And don't worry if you misplace the slip, just email us at Myemrld@gmail.com and we'll be happy to help you out!
If you are shipping an item back to us, you should consider using a trackable
shipping service or purchasing shipping insurance to ensure receipt.
We are not responsible for packages that are lost in transit to us.
SALE ITEMS are FINAL SALES